Refund policy
Cancellation Policy
We strive to provide the highest level of customer satisfaction. Please review our cancellation policy below:
-
Cancellation Notice: We understand that plans can change. However, to ensure our team can adequately manage orders, we require a minimum of 72 hours' notice for any cancellations. Cancellations made within 72 hours of the scheduled pick-up or delivery date will not be accepted.
-
Refund Policy: All sales are final once the order has been fulfilled and the lei has been received. We cannot issue refunds after the lei has been delivered or picked up.
-
Modifications: If you wish to modify your order, please contact us at least 72 hours prior to your scheduled pick-up or delivery date.
-
Contact Information: For any questions or assistance regarding your order, please reach out to us at mauileistand@gmail.com
Thank you for your understanding and for choosing Maui Lei Stand